CANCELATION POLICY
A fee may be charged to your credit card for any trip not cancelled within the allotted time.
In order to avoid cancelation fees, customers must notify a customer service representative of a cancelation at least 6 hours in advance of the scheduled pick-up time. Cancellations are accepted by PHONE at 1-202-900-9033 and E-MAIL: reservation@usairportlimoservice.com
NO SHOW
If U.S. Airport Limo Service is unable to contact the passenger or related contact person after 15 minutes of the scheduled pick-up time, by means of the information provided on the reservation, then the ride will be considered a NO-SHOW and will be abandoned. Not being at your pick-up location without notifying U.S. Airport Limo Service may result in a no- show charge (Full Fare).
LUGGAGE POLICY
Sedans and Luxury Sedans can accommodate up to 3 passengers with 3 standard size pieces of luggage.
Mini SUV can accommodate up to 4 passengers with 4 standard size pieces of luggage.
SUV can accommodate up to 6 passengers with 6 standard size pieces of luggage.
MODIFY A RESERVATION
U.S. Airport Limo Service attempts, to the best of its ability, to accommodate last minute changes.
If you would like to make a change to your reservation, please notify us of your change at least 6 hours in advance of the scheduled pick-up time.
CREDIT CARD POLICY
When paying by credit card, you must supply the credit card number in advance for pre-approval. This is only for pre-approval purposes and does not constitute payment for the trip. Upon reserving with a credit or debit card, a preliminary hold equivalent to 150% of the quoted fare is placed on the card to secure the anticipated total including tolls, gratuity, additional stops, and waiting time. This hold is released when payment is processed at the end of the Trip or approximately 3-5 business days after the trip.
The actual credit card must be presented to the driver at the time of pick-up. The driver may ask for additional identification to ensure the validity of the card. All signatures and information must match before the card will be accepted as payment.
The credit card must be completed and signed at the end of the trip. During the trip passengers may not leave the vehicle, for any purpose, without first signing the uncompleted credit card slip. Should the passenger fail to return to the vehicle, the full fare will be charged to the card.
DISCLAIMER
U.S. Airport Limo Service is not responsible for any consequential damages that the customer's may sustain as a result of U.S. Airport Limo Service failure to perform any of the transportation services promised. If U.S. Airport Limo Service fails to adequately perform the services promised, the customer's damages are limited to the unused value of the ticket that the customer purchased from U.S. Airport Limo Service.
U.S. Airport Limo Service is not responsible for late arrivals, Inconvenience or damage from delayed service to any point or destination. We strongly recommend contacting your airline during peak travel periods or extreme weather conditions to verify your Airlines departure time.
PRIVACY POLICY
At U.S. Airport Limo Service we are committed to protecting your privacy. We use the information you provide to secure your U.S. Airport Limo Service reservation.
At some point in the future, we may use the information we collect to occasionally notify you about important functionality changes to the web site, new U.S. Airport Limo Service services, and special offers we think you'll find valuable. If we do so, you'll be provided an opportunity to decline these offerings.
U.S. Airport Limo Service Inc. does not sell, trade, or rent your personal information to others.
We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. A secure server running the latest encryption handles all our payments. There is no safer way to order online.
All transactions are in US dollars.
U.S. Airport
Limo Service